Privacy Policy

Our website respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect and use your personal information under certain circumstances, as well as the measures we take to ensure the security of your data. It also outlines the choices available to you regarding the collection, use, and disclosure of your personal information. By visiting or using this website, whether directly or through another website, you agree to the practices described in this Privacy Policy.

Protecting your personal data is extremely important to us. Accordingly, your name and other personal information relating to you are used only in the manner set out in this Privacy Policy. We collect information only when necessary or directly relevant to our dealings with you.

We retain your personal data in accordance with the law or for as long as it is required for the purposes for which it was collected.

You may browse the website without providing any personal information. Your identity remains anonymous throughout your visit unless you log in to your account using your username and password.

1. Information We Collect

We may need to collect your personal information when you place an order for a product on our website.

We collect, store, and process your data to complete your purchase, manage any potential claims that may arise later, and provide you with our services. The personal information we collect may include, but is not limited to, your name, gender, date of birth, email address, postal address, shipping address (if different), phone number, payment details, and card details.

We use the information you provide to process your orders and deliver the services and information you request through our website. We may also use your information to manage your account, verify online transactions, audit data downloads, identify website visitors, improve website design and content, and customize the site for users.

We may conduct demographic research and send you useful or requested information, such as details about products and services, provided you have not opted out of receiving such communications. If you prefer not to receive promotional or marketing communications, you may opt out at any time.

We may share your name and address with third parties for the purpose of delivering your order (for example, delivery companies or suppliers).

For security reasons, we may not be able to retrieve your order details directly. By logging into your account, you can view your order history and manage your address details. You are responsible for keeping your login information confidential. We are not responsible for any misuse of passwords unless such misuse results from our negligence.

Other Uses of Your Personal Information

We may use your personal information to conduct surveys and marketing research, for statistical purposes only and with complete confidentiality. You may withdraw from such surveys at any time. Survey responses are not shared with third parties, and your email address is kept separate from survey responses.

We may send you information about us, our website, our products, promotions, offers, newsletters, or related companies and partners. If you do not wish to receive such communications, you may unsubscribe using the link provided in our emails. We will stop sending such communications within seven business days of receiving your request.

We may use anonymized data for purposes such as tracking website usage, visitor locations, or email link interactions. This data does not identify you personally and may be shared with third parties such as publishers.

Competitions

If you participate in any competition, we use your data to notify winners and announce offers. Specific terms and conditions for each competition will be provided separately.

Third Parties and Website Links

We may share your information with other companies within our group, agents, contractors, or service providers to assist us in operating our business. This may include order delivery, payment processing, fraud prevention, customer support, marketing research, or statistical analysis.

In the event that our business or part of it is sold, customer databases containing personal information may be transferred as part of that transaction.

Except as outlined in this Privacy Policy or required by law, we will not sell, distribute, or disclose your personal information to third parties without your prior consent.

Our website may contain third-party advertisements or links to other websites. We are not responsible for the privacy practices or content of those third-party websites.

2. Cookies

Cookies are not required to browse our website; however, certain features such as the shopping cart and checkout process require cookies to function properly.

Cookies are small text files stored on your device that allow our servers to recognize you as a unique user. Cookies help save time by remembering your preferences and improving your browsing experience.

We use cookies for functionality and convenience, not for collecting personal data or targeted marketing.

You can configure your browser to refuse cookies, but doing so may limit your ability to use certain features of the website.

This website uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies to analyze how users interact with the website. The information generated by cookies (including your IP address) may be transmitted to and stored on Google servers in the United States. Google uses this information to evaluate website usage and generate reports. Google may share this information when required by law. Google will not associate your IP address with any other data it holds.

By using this website, you consent to Google processing your data as described above.

3. Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, misuse, or destruction.

Your personal information is stored on secure servers protected by firewalls. Payment card details are encrypted using Secure Socket Layer (SSL) technology. While we take strong precautions, no method of transmission over the internet is 100% secure.

We strongly advise you not to send full credit or debit card details via unencrypted electronic communication. You are responsible for keeping your password and device secure.

4. Customer Rights

If you have concerns about your personal data, you have the right to request access to the personal information we hold about you. You may also request corrections to any inaccurate data free of charge.

You also have the right to request that we stop using your personal data for direct marketing purposes at any time.